Stubhub is a popular platform where people buy and sell tickets for concerts, sports games, theater shows, and more. It connects buyers with sellers, making it easy to find tickets for events you love. Sellers list their tickets, and buyers purchase them securely. Once a sale happens, the seller needs to send the tickets to the buyer, so knowing how to send tickets on Stubhub is important. Stubhub handles the process to keep everything smooth.
How to Send Tickets on Stubhub?
If you are selling tickets on Stubhub, you need to know how to send them to the buyer. Sending tickets correctly ensures you get paid and the buyer gets their tickets on time. Here’s a step-by-step process to help you send tickets on Stubhub:
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Get the Sale Notification
When someone buys your tickets, StubHub sends you an email or notification in your account. This email tells you that you’ve sold your tickets and includes details like the event, seat numbers, and delivery instructions.
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Log In to Your Stubhub Account
Go to the Stubhub website or app and sign in. Head to the “My Tickets” section, then click on “Sales” to see your recent sales. Find the order for the tickets you just sold.
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Check the Delivery Method
Stubhub will tell you how to deliver the tickets. Most tickets today are electronic (like mobile tickets or PDFs), but some events still use physical tickets. The delivery method depends on what you listed when you created your ticket listing. Common delivery methods include:
- Mobile Transfer: You send tickets through a service like Ticketmaster or AXS.
- PDF Upload: You upload a PDF file of the tickets to Stubhub.
- Physical Tickets: You mail physical tickets to the buyer (less common).
Follow the Instructions to Send Tickets
- For Mobile Transfer: Log in to the ticket provider’s website (like Ticketmaster). Select the tickets for the event, choose “Transfer,” and enter the buyer’s email address provided by Stubhub. Confirm the transfer, and Stubhub takes care of the rest.
- For PDF Tickets: Download the ticket PDF from your ticket provider. Go to your Stubhub account, find the sale, and upload the PDF file. Double-check that the file shows the correct event, date, and seats.
- For Physical Tickets: Stubhub will give you a shipping address and instructions. Package the tickets securely and mail them using the provided shipping label.
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Confirm Delivery
After sending the tickets, mark the order as “shipped” or “delivered” in your Stubhub account. For electronic tickets, this happens automatically once you upload or transfer them. For physical tickets, you’ll need to confirm shipping with a tracking number.
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Get Paid
Once Stubhub verifies that the tickets were sent correctly, they release your payment. Payments usually go to your PayPal account or another method you set up, but it can take a few days after the event for funds to arrive.
Sending tickets on Stubhub is straightforward if you follow these steps. Always double-check the delivery instructions to avoid delays.
How Long Does Stubhub Take to Send Tickets?
If you’re a buyer, you’re probably wondering, how long does Stubhub take to send tickets? The time it takes for Stubhub to send tickets depends on a few things, like the type of tickets and the seller’s actions. Here’s what you need to know:
- Electronic Tickets (Mobile or PDF): Most tickets on Stubhub are electronic, meaning they’re sent digitally. Once the seller transfers or uploads the tickets, you usually get them within a few hours. Stubhub processes these quickly, and you’ll receive an email with instructions to access your tickets. In some cases, it can take up to 24 hours, but this is rare.
- Physical Tickets: If the tickets are physical (paper tickets), the seller needs to mail them. This process takes longer because it involves shipping. Sellers typically send physical tickets within 1–3 days of the sale, and shipping can take 3–7 days depending on the method (standard or express). Stubhub provides tracking information so you can follow the package.
- Last-Minute Sales: If you buy tickets close to the event date, Stubhub offers “Last Minute Services” in some cities. These tickets are available at a pickup location near the event venue, so you don’t have to wait for delivery. You’ll get instructions to pick them up on the day of the event.
In general, Stubhub works to get tickets to you as fast as possible. For electronic tickets, expect delivery within hours. For physical tickets, it can take a few days due to shipping.
If you ever need help – 1-888-369-5883, Stubhub customer phone number is ready to assist.
How Long Does It Take to Get Stubhub Tickets?
The question, how long does it take to get Stubhub tickets?” is similar to the last one but focuses on when you, the buyer, actually have the tickets in hand (or on your phone). Here’s a clear breakdown:
- After You Buy: Once you complete your purchase, Stubhub notifies the seller to send the tickets. The time it takes for you to get them depends on how quickly the seller acts and the ticket type:
- Mobile Transfer: The seller transfers the tickets through a platform like Ticketmaster. You will get an email to accept the transfer, which usually happens within 1–24 hours. After accepting, the tickets appear in your Ticketmaster account or phone app.
- PDF Tickets: The seller uploads a PDF to Stubhub, and you get an email with a link to download it. This typically takes 1–12 hours after the sale.
- Physical Tickets: The seller mails the tickets, so you’ll get them in 3–10 days, depending on shipping speed and your location.
- Event Date Matters: Stubhub guarantees delivery by the event date. If the event is far away, delivery can take a few days without worry. If the event is soon, Stubhub prioritizes faster delivery methods to make sure you’re ready.
- Delays: In rare cases, a seller may take longer to send tickets. If this happens, Stubhub’s customer service steps in to help. They’ll either get the tickets sent or find you replacement tickets at no extra cost.
Most buyers get their Stubhub tickets within a day for electronic tickets or a week for physical ones. Always check your email and Stubhub account for updates.
When Will I Get My Tickets from Stubhub?
If you’re asking, when will I get my tickets from Stubhub? you want a specific timeline. While exact times vary, here’s what to expect based on common scenarios:
- Buying Well in Advance: If you buy tickets weeks or months before the event, sellers often send tickets right away. For mobile or PDF tickets, you’ll likely get them within 24 hours. For physical tickets, expect them in 5–10 days.
- Buying a Few Days Before: If the event is a few days away, Stubhub encourages sellers to send tickets quickly. Electronic tickets usually arrive in 1–12 hours, while physical tickets are shipped overnight or available for pickup at a Last Minute Services location.
- Day-of-Event Purchases: For last-minute buys, Stubhub specializes in getting tickets to you fast. Mobile tickets are sent within minutes to hours, and you can often pick up tickets at the venue if needed.
- How to Check Status: To know exactly when your tickets are coming, log in to your Stubhub account and go to “My Tickets” > “Orders.” You will see the order status, like “Processing,” “Shipped,” or “Delivered.” Stubhub also sends email updates, so keep an eye on your inbox (and spam folder).
Stubhub’s goal is to make sure you have your tickets before the event starts. They back this with a FanProtect Guarantee, which means if something goes wrong, they’ll replace your tickets or refund you.
Why Choose Stubhub?
Stubhub stands out because it’s reliable and user-friendly. Sellers can send tickets easily, and buyers get their tickets on time with a guarantee. Questions like “how to send tickets on Stubhub” or “when will I get my tickets from Stubhub” have clear answers, thanks to their streamlined process. Whether you’re heading to a concert, game, or show, Stubhub makes ticketing stress-free.
Wrapping Up
Sending and receiving tickets on Stubhub is simple when you know the steps. Sellers can send tickets in just a few clicks, and buyers usually get their tickets quickly—often within hours for digital tickets or a few days for physical ones. By understanding how to send tickets on Stubhub, how long it takes to get them, and when to expect delivery, you can enjoy your event without worry. Stubhub’s system is built to keep things fast, secure, and easy for everyone. Now that you know the process, you are all set to buy or sell tickets with confidence.
